Frequently Asked Questions

Frequently Asked Questions

Have a question? We've got answers! If you don't see what you're looking for, feel free to reach out to us directly.

About Our Products

Are your products really 100% vegan?

Yes! Every product we make is completely free of animal-derived ingredients. We are committed to cruelty-free, plant-based formulations in everything we create.

Are your products safe for sensitive skin?

Many of our products are formulated with sensitive skin in mind, including our Earth Unscented Moisturizer and Skin Comfort Balm. We always recommend checking the ingredient list and doing a patch test if you have known sensitivities.

Where are your products made?

All of our products are handcrafted in small batches in Hamilton, NJ. We take great pride in the quality and care that goes into every item.

Do your products contain parabens or sulfates?

No. Our body washes are sulfate-free and we do not use parabens in our formulations. We believe in clean, transparent ingredients.

Orders & Shipping

How long does it take to process my order?

Orders are typically processed within 2–5 business days. Since our products are handcrafted in small batches, some items may require additional preparation time.

Do you offer local pickup?

Please contact us to inquire about local pickup options in the Hamilton, NJ area.

Do you ship internationally?

Currently we ship within the United States. Please check back as we expand our shipping options.

Classes & Workshops

What is included in the candle making class?

Our DIY Candle & Self-Care Craft Night includes all materials, expert instruction, light refreshments, and a candle you made yourself to take home!

Can I book a private class for a group?

Absolutely! We love hosting private events for birthdays, bachelorette parties, team building, and more. Contact us with your group size and preferred date.

What is your cancellation policy for classes?

Please contact us at least 48 hours in advance if you need to cancel or reschedule your class booking.

Returns & Refunds

What is your return policy?

Please visit our Shipping & Returns page for full details on our return and refund policy.